Agentic Marketing Platform · Built for Retail

Every retail marketer should
be a manager of agents.

Manage multiple AI Agents that find opportunities, create content, make 1:1 communication decisions & unlock insights by working for you 24 · 7 · 365.

Activate Autonomous Growth Early access for retail brands
AI Decisioning overview dashboard

Trusted by thousands of retail teams

the Problem

Changing customer behavior is incredibly hard

Every campaign requires answering dozens of marketing questions manually.

What Content?

Personalised offers? Product recommendations? Brand messaging?

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What Offer?

Discount, loyalty reward, new arrivals, bundle offer?

Which Channel?

Email, SMS, push notification, or WhatsApp?

Which Customers?

High value? At-risk? Dormant? First-time buyers?

Marketers answer these manually. Every. Single. Campaign.

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What's Built

The platform is built. You're getting in early.

An always-on team of AI agents running your customer growth

AI Decisioning Early Access

Makes the right marketing decision for every customer.

Create autonomous agents that make personalised marketing decisions at scale.

AI Decisioning · Create Agent
AI Content Studio Live Now

Generates high-performing campaign content instantly.

Not one message for thousands. Genuinely individual content at brand scale.

AI Content Studio · generated image
AI Personal Shopper Agent Coming Soon

A personal shopper for every customer, in real time

Engages customers in the moment — on your website, WhatsApp, or a call. Understands intent, answers questions, and guides them to purchase.

live conversation
AI personal shopper · live conversation
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★ Flagship AI Decisioning Early Access

From campaigns → to decisions. From segments → to individuals.

Today's marketing runs on guesses — segments, rules, pre-defined journeys. But customers don't behave in segments. They behave in moments.

AI Decisioning changes that. You set the goal, guardrails, and inputs. The agent decides — for every customer, in real time:

Who to engage & when
Which channel to use
What to say & what incentive to offer
Agent deciding live
AI Decisioning · Agents dashboard

No static journeys. No manual loops. Just millions of micro-decisions, constantly improving.

AI Content Studio Live Now

Your brand. Every channel. Zero compromise.

AI Content Studio generates on-brand creative and performance-driven variations instantly — personalised for every customer across every channel.

Sounds like you, looks like you — because it's trained on you
One brief → Email, SMS, Push, WhatsApp, done
Multiple A/B variants, auto-generated and optimised before you even ask
Same prompt. Fully on-brand. No back and forth, no delays
AI Content Studio · marketer agent generating campaign content
AI Intelligence

Predictive AI purpose built for retail

AI Recommendation Builder

Delivers the right message, offer, and timing for every customer — automatically.

AI Next Order & Winback Likelihood

Predicts who will buy or churn & triggers campaigns to convert or win them back.

AI Channel Affinity

Identifies the channel each customer responds to best & engages them there.

AI Propensity Models

Scores every customer's likelihood to act so you prioritize what drives revenue.

AI Agents built on Xeno's customer engagement foundation

The AI Agents utilise Xeno's loyalty, offers & marketing platform to unlock superhuman customer engagement use cases.

Customer engagement foundation flow
Get Started

See how AI agents drive growth across your customers

Get a personalized walkthrough using your own use cases and watch how Xeno's agents identify opportunities, make decisions, and take action in real time.

Request Early Access